Furniture Delivery Information

Please read the following information carefully before purchasing furniture items.

• Items delivered directly from our suppliers have BLUE product codes and begin with either A, X or N.
• Delivery times vary by product – please check the website for up to date delivery times. Lead times can be longer between May and September.
• Many items, in particular furniture, are made to order and will incur a restocking charge if you wish to return them.
• Please include a mobile phone number of the person on-site who will be receiving your delivery as many suppliers will charge for re-delivery.
• Please ensure you report any discrepancies or damages to your order within 24 hours of delivery.
• Check your order includes the correct height, size and colour information.
• Do not remove your existing furniture before your new furniture has been delivered.